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return & refunds
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grooming tips
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We have over 125 stores nationwide. Find products, grooming, training, boarding, and day camp services near you.

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To help ensure the health and well-being of our associates and pet parents, we are temporarily suspending all product returns or exchanges.

Delivery may be delayed due to acts beyond our reasonable control, which may include, but are not limited to, weather, strikes, power outages, shutdowns, province or governmental actions, and other similar acts.

Now offering curbside! To take advantage of curbside service, please call the store and select option 0 from the menu when you are in the parking lot of the store. Provide the PetSmart associate your name, make, model and colour of your vehicle, and an associate will promptly bring your purchase to your vehicle.

Treats™ members enjoy Free Standard Shipping on orders over $49. Members must sign in for discount to apply. Transaction total is prior to taxes & after discounts are applied. Due to size and/or weight, certain items bear a shipping surcharge or special handling fee, which will still apply. Savings will automatically reflect in shopping cart with the purchase of qualifying merchandise. Maximum value $75. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. Offer not valid on all or select products in the following categories: live pets; canned, fresh or frozen foods; select cat litters. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart.

*PetSmart Charities® of Canada is an independent, registered charity. Adoptable pets may not be available at all stores. Please visit your store for details.

help

my account

Placing an Order

shipping & delivery

payment

return & refunds

Terms & Policies

Products

grooming tips

Treats

my account

Placing an Order

shipping & delivery

payment

return & refunds

Terms & Policies

Products

grooming tips

Treats

help & contact us

how may we help you?

still can't find what you're looking for?

Please tell us about :

Is your question related to a store? Please search to select your store:

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