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    Niagara Falls

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    7481 Oakwood Dr

    Niagara Falls, ON L2E6S5

    (905) 374-3050

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    Note: Hours for Services (Grooming, PetsHotel and Training) and Holidays may vary. Please see store details or contact the store for more information.


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Top Paw® Double Door Folding Wire Dog Crate with Divider Panel
Hill's® Science Diet® Sensitive Stomach & Skin Adult Dry Dog Food - Chicken & Barley
ExquisiCat Naturals Multi-Cat Paper Pellet Cat Litter - Unscented, Low Dust, Low Tracking, Natural
Top Paw® X-Large Adhesive Leakproof Dog Pads - 28" x 34"
Top Fin® Essentials Aquarium Starter Kit
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Gift Cards

PetSmart gift cards can be purchased in our retail stores. PetSmart Merchandise Return Cards are valid in-store only.

How to Redeem a Gift Card Online:

  • Shop online at petsmart.ca and add products to your shopping cart.
  • When you're ready to check out, go to your shopping cart and proceed to checkout.
  • Enter your gift card number and unique PIN (codes are case sensitive) in section 4: payment details.
  • Please save your gift card for future use if it covers the full amount of the transaction. If your gift card only covers a portion of the transaction, an additional form of payment is required.
  • If you have a gift card that does not have a PIN, it cannot be redeemed online and can only be redeemed at a PetSmart retail store. In order to use your gift card online, your remaining balance can be transferred to a new gift card at your local PetSmart.
  • When making a purchase online at petsmart.ca, you may redeem up to 5 gift cards per order.
  • Purchase of gift cards are not eligible for Treats points.
  • Merchandise Return cards are valid in-store only and cannot be used to purchase items online.

Gift Card Balance

Checking the balance on your gift card is easy. The remaining balance can be checked on petsmart.ca, at any PetSmart retail store, or by calling a Customer Care Representative at 1-800-820-6189. When you call, be sure to have your Gift Card number and PIN in front of you. Balance information for Merchandise Return Cards are not available online or over the phone. For balance information, bring your card to any cashier in a PetSmart store.

Gift Card Rules & Regulations:

  • A Gift Card cannot be used to purchase another Gift Card.
  • If the amount of your Gift Card does NOT cover the total purchase amount, you will need to pay for the remainder of the purchase with a valid form of payment.
  • If the amount of your Gift Card is MORE than the total order amount, the balance amount will be stored on your Gift Card account for future use.
  • Gift Cards are non-transferable, non-refundable and are not redeemable for cash, except where required by law.
  • PetSmart is not responsible for Gift Cards purchased through a third party with which PetSmart is not affiliated.
  • We cannot replace lost or stolen Gift Cards.
  • No sales tax is charged when buying Gift Cards. However, products purchased with a Gift Card will be charged applicable sales tax.

If you have any additional questions, please contact our Customer Care Department or call 1-888-839-9638.

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Ship to Home Disclaimer: Treats members receive free standard shipping on select online orders over $49 (prior to taxes & after discounts are applied) when signed into their Treats account prior to purchase. Shipping is not available to Quebec. The savings will automatically reflect in the shopping cart with the purchase of qualifying merchandise. Due to size and/or weight, certain items bear an additional shipping surcharge or special handling fee. Select products in the following categories are not available for free shipping: live pets, canned, fresh or frozen foods, select cat litters. Free shipping may not be combinable with other promotional offers or discounts. Deliveries may be delayed due to acts beyond our reasonable control, which may include, but are not limited to, weather, strikes, power outages, shutdowns, local, provincial or federal governmental actions, and other similar acts.

Same-Day Delivery Disclaimer: Treats members enjoy free same day delivery with Treats membership. Same-day delivery is available in most areas (excluding Quebec). Order by 9am to receive delivery between 12pm-3pm, 1pm to receive delivery between 3pm – 6pm, and by 3pm to receive delivery between 6pm - 8pm. Orders placed after 3pm will be fulfilled the next day. Select products not eligible for same-day delivery. While supplies last. Quantities may be limited. Delivery may be delayed due to acts beyond our reasonable control.

Autoship Disclaimer: Sign up for Autoship and have products conveniently delivered to you at the frequency you choose! Autoship now available in select areas only; eligibility for Autoship is determined once ship-to postal code is entered. Enroll today and enjoy 15% savings on select items on your initial autoship order and up to 5% on all recurring orders. Treats membership is required to receive discount. Must be signed into your Treats account prior to purchase. Maximum savings is $30.00. Certain products and brands are not eligible for sitewide offers or promotions and specifically excludes, services, gift cards, gift certificates, previous purchases and charitable donations. Savings will automatically reflect in cart on qualifying item upon enrollment in Autoship. Treats members receive free shipping on select orders over $49.00, prior to taxes & after discounts are applied. Offer may not be combinable with other promotional offers or discounts. While supplies last. Quantities may be limited. Deliveries may be delayed. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart.

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