Mobile Messages

Sign up to get exclusive offers, sale notifications and content directly on your phone!

Update your account preferences to opt-in for PetSmart’s text alerts, where you’ll be the first to know about too-good-to-miss offers, in-store events and more for you and your pet.

• If at any time you want to stop receiving promotional texts from PetSmart, you can opt-out by texting STOP to 704704. You will receive a text message confirming that your opt-out request has been received.
• If you have any questions or need help with the messages you receive from PetSmart, text HELP to 704704.

• Si, à n’importe quel moment, vous souhaitez ne plus recevoir de textes promotionnels de la part de PetSmart, vous pouvez vous désabonner en envoyan ARRÊT au 704704. Vous recevrez un message texte confirmant que votre demande de désabonnement a été reçue.
• Si vous avez des questions ou avez besoin d’aide concernant les messages que vous recevez de PetSmart, envoyez AIDE au 704704.

Get status updates for your pet’s upcoming grooming and services appointments!

In addition to promotional text messages, you also have the option of receiving text message updates regarding services you have purchased or selected. Simply opt-in for text updates when you are booking your service online or in-store.

• If at any time you want to stop receiving text message updates for the services you have purchased or selected from PetSmart, you can opt-out by texting STOP to 776278. You will receive a text message confirming that your opt-out request has been received.
• If you have any questions or need help with the messages you receive from PetSmart, text HELP to 776278.

• Si, à n’importe quel moment, vous souhaitez ne plus recevoir de notifications de messages textes concernant les services que vous avez achetés ou sélectionnés auprès de PetSmart, vous pouvez vous désabonner en envoyant ARRÊT au 776278. Vous recevrez un message texte confirmant que votre demande de désabonnement a été reçue.
• Si vous avez des questions ou avez besoin d’aide concernant les messages que vous recevez de PetSmart, envoyez AIDE au 776278.

By participating in PetSmart’s Mobile Program you are agreeing to receive recurring marketing messages with a varying frequency and phone calls and texts sent using an automated telephone dialing system to the mobile number provided. Consent is not a condition of purchase. Message & data rates may apply. PetSmart’s Terms of Use and Privacy Policy apply and are subject to change.

Compatible carriers include:

BCE Inc. (Bell Mobility, Bell MTS, PC Mobile, Virgin Mobile), Eastlink, Shaw Communications Inc. (Freedom Mobile, Shaw Mobile), Rogers (Chatr, Fido), SaskTel, SSi Canada, TELUS (Koodo, Public Mobile), Vidéotron (Fizz), and Xplore Mobile.