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- If you have any questions or need help with the messages you receive from PetSmart, text HELP to 25252 or click here.
- If at any time you want to stop receiving messages from PetSmart, you can opt-out by texting STOP to 25252. You will receive a text message confirming that your opt-out request has been received. You also have the option to call 855-537-0295 and request that the operator remove your mobile number from the program. Once you cancel, you are welcome to opt back into the program at any time.