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Create an account

It’s easy to create a PetSmart account. Simply click 'sign in' or follow the prompts when placing an online order to register using your email address and a password. To ensure security, all passwords must be 8 characters or more and contain at least one of the following: upper case letter, number, or a special character.
The benefits of a PetSmart account include:
  • Enrollment into our Treats Rewards Program where you can earn points with every order
  • Quicker checkout & services booking: Save up to 5 credit cards
  • Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book
  • Track recent orders and Treats Rewards points history: Track your packages, find receipts, and access your entire order history in one convenient place
  • Favourites: Save a list of your pet’s favourites to reorder again
  • My Store: Set the store you shop at most to simplify in-store pickup and book PetSmart Grooming salon appointments
  • Ability to opt-in to receive special offers & event notifications across email, SMS, and push communications
At PetSmart, we value your privacy. Please refer to our Privacy Policy for more information.
Still have questions? We’re here to help.