You've earned your PetSmart Treats Rewards points. Now it's time to turn them into savings. Redeeming your points is quick and easy whether you shop in stores, online, or in the app. Every 1,000 points equals $2 off your next purchase, and you can redeem savings in $2 increments.
How PetSmart Treats Rewards redemption works
Your free PetSmart Treats Rewards membership gives you the flexibility to redeem points whenever you're ready. Here's what you need to know:
Redemption value: 1,000 points = $2 in savings
Minimum redemption: You need at least 1,000 points to redeem for savings
Redemption increments: Points can only be redeemed in increments of 1,000, or for every $2 in savings (1,000 points ($2), 2,000 points ($4), 3,000 points, etc. ($6).)
Where to redeem: Redeem points at any PetSmart location, online, or in the mobile app
What you can use points on: All products and merchandise, services like Grooming Salon, Dog Training, PetsHotel, and Doggie Day Camp
Your points stay active as long as you remain an active shopper at PetSmart. You can choose to save up for bigger savings or redeem your points right away.
How to redeem points in store
Redeeming points in store is simple. Just let the associate know at checkout that you want to use your points. Here's a step-by-step process:
Provide your information at checkout: Give the associate the email or phone number linked to your account or scan the barcode in the
PetSmart mobile app in the top left-hand corner in the ‘Account’ tab.
Choose how many points to redeem: Tell the associate how many points you want to use. They can apply your discount immediately.
Complete your purchase: Your savings will be deducted from your total, and you'll see the updated points balance on your receipt.
The associate can also check your current points balance if you're not sure how many points you have available.
How to redeem points online
Shopping online? You can redeem your points at checkout in just a few clicks. Here's how:
Log in to your account: Make sure you're signed in to your
Treats Rewards account before you start shopping.
Add items to your cart: Shop for your pet and add everything you need to your cart.
Navigate to checkout: Select the view cart and checkout option.
Apply your points: Look for the option to redeem Treats Rewards points. Use the dropdown to select how many points you want to use from the available balance. You can apply your savings in $2 increments.
Review your discount: Your order summary will show the savings applied to the total.
Complete your order: Place your order and your points will be deducted from your account.
Your updated points balance will be reflected once your order is processed and is shipped.
Redeeming points on PetSmart services
Your PetSmart Treats Rewards points work on services too. Whether you're booking grooming, training, or boarding, you can use your points to save on pet care.
For Grooming Salon, PetsHotel, and Doggie Day Camp: When you book or check in for services, let the associate know you want to redeem points. They'll apply your savings to the service total at checkout.
For Dog Training: You can redeem points when you enroll in classes. Just tell the associate at the time of registration that you'd like to use your points.
Can you combine points with other discounts?
Yes, in some cases you can stack your Treats Rewards points with other savings:
Sale prices: Use your points on items that are already on sale.
Coupons: Stack points with select coupons for even bigger savings.
Personalized offers: Activate personalized offers in your account and combine them with points redemption.
Autoship discounts: Use points on Autoship orders to maximize your savings on recurring purchases.
Some exclusions may apply. Check the
PetSmart Treats Rewards terms and conditions for specific details.
Donating your points to PetSmart Charities
Want to give back? You can donate your Treats Rewards points to PetSmart Charities to help pets in need. Every point you donate supports animals in your community. To donate your points:
Ask an associate in store to donate points from your account
Check your account online or in the app for options to donate your points
Donating points is a meaningful way to support the pet community and make a difference for animals in need.
Tips for making the most of your points
Want to stretch your points even further? Here's how:
Wait for member-only sales: PetSmart offers exclusive promotions for PetSmart Treats Rewards members. Use your points during these sales to maximize savings.
Redeem strategically: If your purchase total is just under a redemption threshold, consider adding a small item to your cart so your points go further.
Track your balance: Check your points regularly online or through the PetSmart mobile app, so you know when you're ready to redeem.
FAQs
How many PetSmart Treats Rewards points do I need to redeem?
You need at least 1,000 points to redeem $2 in savings. Points can be redeemed in increments of 1,000.
Can I redeem PetSmart Treats Rewards points online?
Yes, you can redeem points at checkout when shopping online. Just log in to your
Treats Rewards account and select the number of points you want to use.
Do PetSmart Treats Rewards points expire?
No, your points do not expire as long as you remain an active PetSmart shopper.
Can I use PetSmart Treats Rewards points on services?
Yes, you can redeem points on PetSmart services including Grooming Salon, Dog Training, PetsHotel, and Doggie Day Camp.
Can I combine PetSmart Treats Rewards points with coupons?
Yes, in select cases you can stack points with coupons, sale prices, and other discounts. Check the
PetSmart Treats Rewards terms and conditions for exclusions.
What happens to my PetSmart Treats Rewards points if I return an item?
If you return an item that you purchased with points, the points will be returned to your account. If you earned points on the purchase of the item, those points will be deducted from your balance.
Can I donate my PetSmart Treats Rewards points?
Yes, you can donate your points to PetSmart Charities to help pets in need. Ask an associate in store or check your account settings online for donation options.
Where can I check my PetSmart Treats Rewards points balance?
You can check your points balance through the PetSmart mobile app, your online account, or by asking an associate in store. Visit the
PetSmart Treats Rewards FAQ page for more details.