Rated 2.6 out of 5 by 140
Rated 1 out of 5 by Randn Bad
I'm not pleased with the product at all. After one use there was a rip where the zipper is. Even still we tried to use it. Then the bars broke the second time using. It's poorly buy together.
October 14, 2016
Rated 5 out of 5 by Travler I never write reviews but saw so many negative I had to comment. This is not a puppy crate or a crate for chewers. It is fabric. If you have a chewer of course it is going to get out. I've had this crate for about 2-3 years now. It is great! Portable, light, easily collapses and easily cleaned (I do a lot of pet sitting and traveling). It can hold my two twentyish pound dogs. They don't have the shortest nails in the world but I keep them trimmed and have not had a problem with the mesh or zippers.
October 6, 2016
Rated 4 out of 5 by SLM66 Customer Service
I had a metal crate but my dog didn't care for it and it wouldn't fit in my car so thought I would try this. My dog liked it much better but the frame broke after collapsing it after 3-4 months. That being said the customer service was excellent! I inquired about purchasing a replacement frame and was contacted the next day. I still had my receipt from 9 months ago and within 5 days I had a replacement crate at my door at no additional cost.
September 27, 2016
Rated 5 out of 5 by lolvs Great product
We fly a lot with our little miniature dachshund, about 120k miles a year. We need a very strong carrier that can fin under the seat. We went through many of them and found this one at Petsmart randomly, it was the last one and was on sale, perfect! The 16" one is perfect for our 8lb dog, he can move around freely and the pad is very soft.
The few problems we have were the stripes are not strong enough, we have a chewer, he chewed the side straps within a week! And there's nothing to tape the handles down, our dog somehow got caught with the handle straps around his waist, the more he move the tighter it got, we ended cutting the straps off.
September 24, 2016